Local response. Clear next steps.

About BioRecoveryUSA

A Des Moines biohazard remediation team built around one standard: handle a difficult situation with clarity, discretion, and care.

BioRecoveryUSA professional cleanup team in navy uniforms outside a Des Moines home

Who we are

Here when the next step feels unclear

Serving the Des Moines metro.

BioRecoveryUSA is a local Des Moines team for situations that ordinary cleaning cannot safely address.

When you call, our role is to make the process understandable. We listen, explain what the cleanup involves, and provide a written estimate before work begins. You should know what is being done and why, without pressure or surprises.

Every scene is handled with discretion. We keep communication direct and limit attention around the property while the work is underway. Our remediation follows OSHA-standard methods, with the goal of returning the affected space to a safe condition.

If an insurance claim is involved, we provide the documentation your insurer may request. That gives you a clearer record of the work while you focus on the people and decisions in front of you.

We are available 24 hours a day, seven days a week across the Des Moines metro. BioRecoveryUSA is not a national franchise call center. It is a local service centered on practical help, straightforward answers, and respect for every person who calls.

Whether you are a family member, property owner, or manager, you do not need to have the right terminology before reaching out. Tell us what happened and what you need. We will explain the next step.

Local means the person answering understands the community being served—and stays accountable for the work.

What you can expect

Calm communication and a documented process from the first call through completion.

Clear information first

We explain the scope and provide a written estimate before work begins.

A discreet approach

Your situation is handled with privacy, restraint, and respect for the property.

Standards-led remediation

Cleanup is carried out using OSHA-standard methods appropriate to biohazard work.

Useful documentation

When insurance is involved, we prepare documentation to support the claim process.

How we work

Our remediation standards

These are the practices behind every job — what we do, not titles we claim:

OSHA bloodborne-pathogen methods. Every cleanup follows the work practices OSHA sets out for bloodborne pathogens: containment, protective equipment, and a proper decontamination sequence.
Hospital-grade disinfectants. We use professional-grade disinfectants rated for bloodborne pathogens — not household cleaners.
Medical waste handled per disposal regulations. Contaminated materials are packaged, transported, and disposed of through licensed medical-waste channels, with documentation of the chain.
Containment before cleaning. Affected areas are sealed off first so contamination doesn't spread to clean rooms, hallways, or HVAC systems.
Written scope before work. You approve an itemized written estimate before anything starts. No work begins on a verbal quote.
Discretion as standard. Unmarked vehicles, plain uniforms, and no photography without your written consent.
Certified, trained technicians on every job. Every crew meets professional certification standards.

You do not have to figure this out alone.

Call anytime. We will listen, explain the next step, and prepare a written estimate.

Call 24/7: (515) 555-0147 Contact BioRecoveryUSA