Des Moines metro • Immediate response
Crime Scene Cleanup in Des Moines, Iowa
When the police leave, we arrive. Trained crews — discreet, thorough, and handled with care. We answer 24/7 and dispatch immediately.
- Upfront written estimate
- Insurance documentation
- Unmarked vehicles
- Certified & trained technicians
Serving the Des Moines metro — from downtown and the East Village to West Des Moines, Ankeny, and Urbandale — across Polk County and along the I-235 corridor. When you call, you reach someone who knows the metro.
A clear explanation
We serve the full Des Moines metro — from downtown and the East Village to West Des Moines, Ankeny, and Urbandale — covering Polk County neighborhoods along the I-235 corridor, University Avenue, and Ingersoll Avenue. When you call, you talk to someone who knows the metro, not a national call center.
What is crime scene cleanup?
Crime scene cleanup is the professional remediation of blood, bodily fluids, and other biohazardous materials after a homicide, suicide, assault, traumatic accident, or other serious incident. It is different from ordinary cleaning because invisible bloodborne pathogens can remain in flooring, walls, furniture, and nearby surfaces.
Trained technicians isolate the affected area, remove materials that cannot be safely restored, apply hospital-grade disinfectants, treat odors, and arrange regulated medical-waste disposal. The work follows OSHA bloodborne-pathogen standards and is documented for both safety and insurance purposes.
Police secure the scene. They don't clean it. That's our job.
When to call us
Scenes that need professional remediation
You do not need to know the technical term for what happened. If you are unsure, describe the situation and we will guide you.
Suicide scenes
Assault or trauma
Unattended death discovered
Accidental injury with significant blood
If there's blood or bodily fluid beyond what household cleaning can handle, call us — don't try to clean it yourself.
A controlled, documented process
What happens after you call
We keep each step clear, obtain your approval before work begins, and explain what must be removed and why.
24/7 call & dispatch
A real person answers and dispatches a crew immediately.
Assessment & written estimate
You receive an itemized price and approve it before work starts.
Containment
Affected areas are sealed to prevent cross-contamination.
Remediation
We remove contamination, disinfect with hospital-grade products, and treat odors.
Carpet, drywall, or flooring may need removal where contamination has soaked through.
Clearance & documentation
We complete a walkthrough and prepare the insurance documentation pack.
What to do right now
What happens in the first 24 hours
The hours after a crime scene are disorienting. Here's what to do — and what not to do — step by step:
- The first hour: secure, don't clean. Don't touch anything. Keep people and pets out of the area. If police haven't been called yet, call 911 first — the scene must be investigated before anything is moved.
- Hours 1–4: let investigators work. Police will process and document the scene. You don't need to clean anything — and you shouldn't try. Call us any time; we answer 24/7 and can talk through what comes next.
- Hours 4–12: assessment and estimate. Once police release the scene, we walk through it with you, identify everything affected, and give you a written, itemized estimate. Nothing starts until you approve it.
- Hours 12–24: remediation begins. Containment, removal, disinfection, and odor treatment get underway. You don't need to be on-site — we'll keep you updated and prepare the documentation your insurance claim needs.
Clear before work begins
What does it cost?
Typical industry ranges for crime scene cleanup run $1,000–$5,000, while extensive multi-room scenes can reach $8,000–$20,000 or more. Every scene is different — the area size and level of contamination determine the price. We give a free, written, itemized estimate before any work starts. Most homeowners are surprised to learn their insurance often covers it.
Get my free written estimateNo black box. No surprise invoice. Just a written scope you can review before saying yes.
Claim support
Insurance often covers professional cleanup
Most homeowners and renters policies cover professional crime scene cleanup. We photograph the affected areas with permission, document the work, and provide a detailed, itemized package for your adjuster. If another policy may be responsible, we can also help you understand how deductible recovery may work.
Claims are easier to support when reporting is prompt and documentation is complete. Delayed reporting, poor records, or an uninsured cleanup contractor can create avoidable problems. We help you start with the right paperwork and keep it organized from the first assessment through final clearance.
- Scene documentation and written scope
- Itemized cleanup and disposal records
- Clear information for your adjuster
Why BioRecoveryUSA
Local help, without the runaround
A difficult moment calls for a calm response, clear pricing, and quiet professionalism.
Upfront written pricing
You approve an itemized estimate before work begins. No black box.
Actually local to Des Moines
You reach a team that knows the metro, not a distant routing center.
Discreet by default
Unmarked vehicles, plain uniforms, and no photography without written consent.
Insurance paperwork handled
We organize the documentation your adjuster needs for the claim.
Certified, trained technicians
Never day labor, never guesswork — every job is handled by certified, trained technicians.
Des Moines metro
Crime scene cleanup across the metro
Serving the Des Moines metro day or night, throughout Polk County and nearby communities.
For landlords & property managers
When it happens in your rental
A crime in a rental unit leaves you with three problems at once: a space that isn't safe, an insurance claim that needs documentation, and future tenants who deserve straight answers. Professional remediation addresses all three — and creates the paper trail that ties them together.
Disclosure and future tenants. When the unit is ready to lease again, documented professional cleanup gives you a clear record of what was affected, what was removed, how the space was disinfected, and when it was cleared — so you can answer questions honestly and rent with confidence.
Why documentation matters for your claim. Insurers distinguish between professional biohazard remediation and general cleaning. An itemized scope, remediation records, and a clearance summary give your adjuster what they need — and protect you if questions come up later.
You don't need to be on-site. Hand us the keys and we'll coordinate access around your schedule, send photo documentation as the work progresses, and provide a written summary when the space is cleared. Discreet throughout — no marked vehicles at the property.
- Itemized written scope
- Remediation records
- Insurance documentation
- Discreet coordination
- Key handoff & remote updates
What to expect
What a typical job looks like
The steps below illustrate our standard process. Every scene is different, and your written estimate will reflect your specific situation.
- Assessment. We walk the scene with you, identify everything affected — including what you can't see — and give you a written, itemized estimate. Nothing starts until you approve it.
- Containment. The affected area is sealed off so nothing spreads to clean rooms, hallways, or HVAC vents.
- Remediation. Contaminated materials are removed, surfaces are treated with hospital-grade disinfectants, and odor is addressed at the source — not masked.
- Clearance. We walk through with you, confirm the space is restored, and hand you the documentation pack for your insurance claim.
Straight answers
Questions you may have right now
If your situation is not listed, call us. You do not need to know the right terminology.
Call (515) 555-0147How fast can you respond?
We answer 24/7 and dispatch immediately — call for a current arrival estimate.
What does crime scene cleanup cost?
Typical industry ranges for crime scene cleanup run $1,000–$5,000, while extensive multi-room scenes can reach $8,000–$20,000 or more. Every scene is different — we provide a free, written, itemized estimate before work starts, and insurance often covers professional cleanup.
Will my insurance cover this?
In most cases, yes. We photograph, document, and itemize everything your adjuster needs for the claim.
Do I need to do anything before you arrive?
Don't touch anything, keep people and pets out of the area, and call us. We'll handle the rest.
Is the service discreet?
Yes. We use unmarked vehicles and plain uniforms, and take no photos without your written consent.
What happens to contaminated furniture and carpet?
Where contamination has soaked through, materials are removed and disposed of through licensed medical-waste channels. We'll show you exactly what must go and why.
How long does cleanup take?
From a few hours for contained scenes to a few days for more severe cases. You'll receive a timeline with your written estimate.
What's the difference between crime scene cleanup and regular cleaning?
Bloodborne pathogens require OSHA-standard remediation with hospital-grade disinfectants, and contaminated materials are transported and disposed of through licensed medical-waste channels. Household cleaning cannot do this legally or safely.
You don't have to face this alone.
One call — we take it from here, anywhere in the Des Moines metro.